🕒 1. Check-in & Check-out Time
🔹 Early check-in or late check-out can be accommodated depending on room availability and may incur additional charges.
🏨 2. Booking Policy
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Guests are advised to book in advance to secure a room, especially on weekends, holidays, and during peak seasons.
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Accurate booking information must be provided for the best support from the hotel.
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Peace Home Hotel reserves the right to refuse check-in if booking information does not match or is invalid.
📞 Booking Hotline: 0986 678 400
💳 3. Payment Policy
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Payment can be made in cash or by bank transfer (as guided by reception).
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During peak periods or special promotions, a deposit may be required to secure the booking.
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Any additional charges incurred during the stay (if applicable) will be settled at check-out.
❌ 4. Cancellation & Modification Policy
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Cancellations or modifications should be notified as early as possible for the best assistance.
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Last-minute cancellations or no-shows may incur fees as per the policy in effect at the time of booking.
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Promotional or special rates may be non-refundable/non-cancellable, depending on specific terms.
👨👩👧 5. Children & Extra Guests Policy
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Children accompanying adults are subject to the hotel's specific regulations.
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Any extra charges (if applicable) will be clearly informed at the time of booking.
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The maximum number of guests per room must be strictly followed to ensure safety and service quality.
🚭 6. Room Regulations
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No smoking in rooms and enclosed areas of the hotel.
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Please take care of hotel property and equipment; any damage or loss caused by guests may result in compensation charges.
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Avoid making noise that disturbs other guests, especially during rest hours.
🧹 7. Housekeeping & Security Services
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Rooms are cleaned daily or upon guest request.
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The hotel has a security system to ensure guest safety.
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Guests are responsible for safeguarding personal belongings; the hotel is not liable for items left behind or not deposited at reception.
💖 8. Commitment from Peace Home Hotel
Peace Home Hotel always prioritizes guest satisfaction and comfort. All policies are designed to ensure a stay that is:
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Transparent
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Safe
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Comfortable and complete
During your stay, if you have any questions or need assistance, our reception team is always ready to support you.
📍 Peace Home Hotel
📞 Hotline: 0986 678 400
📧 Email: ec.peacehomehotel@gmail.com
🌐 Website: www.peacehomehotel.vn
Peace Home Hotel – Where every vacation begins with peace of mind and ends with memorable experiences.